What We Do

ShelterCare provides a range of housing programs and services to individuals and families who are experiencing, or on the verge of, homelessness. In 2022-2023, we helped 1,363 people in Lane County move forward on their journey toward housing stability and independence. For live updates on homelessness stats in Lane County visit: https://public.tableau.com/app/profile/lchsd

Our Mission: ShelterCare provides compassionate housing and behavioral health services for individuals and families wanting a safe and stable home in our community.

ShelterCare’s Programs & Services

Homeless Prevention & Rehousing

This is a Housing First program that helps households quickly move into permanent housing and stabilize within that housing. It focuses on helping households to exit homelessness as quickly as possible and establish the foundation for permanent housing.

The program includes housing stabilization services, case management, and financial assistance. Ongoing supportive services are tailored to the household, as each household’s needs differ. Get Help 

Permanent Supported Housing

Low or no-barrier housing for individuals who have been chronically homeless and are medically fragile or are living with a mental illness. Clients are paired with a housing specialist who helps residents connect to resources and have access to peer support specialists who teach needed daily living skills. Get Help

Short-Term Housing

Short-term housing support and shelter (3 months to 2 years) for adults who are medically fragile, chronically homeless, or frequent users of hospitals and criminal justice systems. Clients are connected with a care team who help them connect to resources, learn skills, and find permanent housing. Some of our Short-Term Housing programs include:  

Behavioral Health Services –  (541) 505-5188

Mental health treatment for individuals diagnosed with a mental health condition, including trauma disorders, which often are related to the trauma and stress of homelessness. Get Help

Services include:

  • Therapy (individual & group)
  • Skills Training (individual & group)
  • Case Management
  • Healthcare Coordination
  • Telehealth

ShelterCare’s Values:

ShelterCare believes that…

… Lasting solutions are only reached through collaboration among our employees, community partners, volunteers and program participants.

… Services must meet people where they are by providing person-centered support so that individuals and families are prepared to take their next step in life.

… Effective programs are result-focused and evidence-based, providing program participants with the resources needed to achieve their highest level of independence.

Agility and flexibility are crucial to meet the evolving needs of both program participants and the community.

… Each decision at every level of the agency shall be made with integrity and care, reflecting a culture of doing what is right for our program participants, staff and community, rather than what is easy or expedient.

Diversity, Equity and Inclusion must be ingrained in every aspect of our programs, policies and procedures. Every individual must be respected, valued and given the opportunity to succeed.

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