What We Do


ShelterCare provides a range of housing programs and services to individuals and families who are homeless, or on the verge of homelessness. In 2021-2022, we helped 1,813 people in Lane County move forward on their journey toward housing stability and independence. For live updates on homelessness stats in Lane County visit: https://public.tableau.com/app/profile/lchsd

Our Mission: ShelterCare provides compassionate housing and behavioral health services for individuals and families wanting a safe and stable home in our community.


ShelterCare’s Programs & Services

Rapid Exit & Diversion Services (REDS)

This program works to help newly unhoused individuals avoid overwhelmed emergency shelters, and unsheltered living situations, by navigating housing options within their own social network. We aim to help individuals find an immediate, safe solution to their housing crisis and ease the strain on service providers in our community. Get Help

Housing Services for Families

Helps families avoid homelessness or be quickly rehoused. We provide financial assistance and case management to families who are facing a loss of housing, have lost housing, are at risk of losing their children due to a housing crisis or, who need short-term shelter. Get Help 

Permanent Supported Housing

Low or no-barrier housing for individuals who have been chronically homeless and are medically fragile or are living with a mental illness. Clients are paired with a housing specialist who helps residents connect to resources and have access to peer support specialists who teach needed daily living skills. Get Help

ShelterCare is proud to be the service provider for The Commons on MLK housing project.

ShelterCare is proud to be the service provider for The Keystone housing project.

Short-Term Housing

Short-term housing support and shelter (3 months to 2 years) for adults who are medically fragile, chronically homeless, or frequent users of hospitals and criminal justice systems. Clients are connected with a care team who help them connect to resources, learn skills, and find permanent housing. Some of our Short-Term Housing programs include:  

Behavioral Health Services –  (541) 505-5188

Mental health supports to individuals diagnosed with a mental health condition, and those coping with traumatic stress related to homelessness. Get Help

Services include:

  • Therapy (individual & group)
  • Skills Training (individual & group)
  • Case Management
  • Peer Support
  • Healthcare Coordination
  • Telehealth

ShelterCare’s Values:

ShelterCare believes that…

… Lasting solutions are only reached through collaboration among our employees, community partners, volunteers and program participants.

… Services must meet people where they are by providing person-centered support so that individuals and families are prepared to take their next step in life.

… Effective programs are result-focused and evidence-based, providing program participants with the resources needed to achieve their highest level of independence.

Agility and flexibility are crucial to meet the evolving needs of both program participants and the community.

… Each decision at every level of the agency shall be made with integrity and care, reflecting a culture of doing what is right for our program participants, staff and community, rather than what is easy or expedient.

Diversity, Equity and Inclusion must be ingrained in every aspect of our programs, policies and procedures. Every individual must be respected, valued and given the opportunity to succeed.

search previous next tag category expand menu location phone mail time cart zoom edit close