ShelterCare’s Behavorial Health Services

(541) 505-5188
499 West 4th Ave, Eugene, OR 97401
Monday – Friday, 8:30 AM – 4:30 PM

ShelterCare’s Behavioral Health Services provide mental health support to individuals diagnosed with a mental health condition, and those who may be coping with trauma or stress related to homelessness. ShelterCare’s attentive, caring team members provide one-on-one support based on the needs of each individual.

When you call or visit ShelterCare’s office, you will be greeted by one of our friendly receptionists who can help answer questions, provide you with information about applying for ShelterCare’s Behavioral Health Services, and connect you to resources in the community.

These are the steps to receiving ShelterCare’s Behavorial Health Services:

  • Application – Apply to ShelterCare’s Behavorial Health Program to see if you qualify for services.
  • Intake – ShelterCare will notify you of your qualification status for Behavioral Health Services.
  • Assessments/Treatment Plan – If you are accepted, ShelterCare will connect you with a Behavorial Health specialist, who will provide you with an assessment and treatment plan. A limited number of assessments are offered weekly and, in special circumstances, expedited assessment may be available.
  • Ongoing Services – You will continue to meet with your Behavioral Health Specialist on a regular bass, and will have the opportunity to utilize other services including skills training, socialization groups, case management, supported employment, and healthcare coordination.

Other Behavioral Health Resources

AA Helpline

Call the non-emergency police line 541-682-5111 (Eugene) and 541-726-3714 (Springfield) and ask for a CAHOOTS response
A trained medic and crisis worker can come and assist you with medical or mental health needs

Center for Family Development
261 E 12th Ave, Eugene OR 97401
1234 High Street, Eugene OR 97401
Monday – Friday 8:00 AM – 5:30 PM

Adult programs and services include: outpatient mental health clinic, substance use recovery, peer support, health integration, sex offender recovery, and psychiatry

Child and adolescent program and services include: outpatient mental health clinic, substance use recovery, behavioral health, health integration, behavioral support specialists, peer support, and psychiatry

Accepts OHP/Trillium insurance

Center for Family Development Pearl Street Health Home
1501 Pearl Street, Eugene OR 97401
Women’s and men’s health, pediatric care, blood work, and head to toe care
Behavioral health services specifically geared toward children, adolescents, and family adjustment

Centro Latino Americano
944 W 5th Ave, Eugene OR 97402
Monday – Thursday 8:30 AM – 12:00 PM, 1:00 – 5:00 PM; Friday 8:30 AM – 12:00 PM

Serving Latino clients in Lane County
Alcohol & Addictions Program for youth and adults, youth mentoring programs, mental health for families and individuals, wrap around services for children and families, employment advocacy, translation and interpreting services

Eugene Vet Center
541-465-6918 or 1-877-927-8387
190 E 11th Ave, Eugene OR 97401
Monday – Thursday 8:00 AM – 8:00 PM, Friday – Saturday 8:00 AM – 4:30 PM
Serves veterans in Lane County
Employment assistance, counseling, support groups

Looking Glass Counseling Programs
260 East 11th Ave, Eugene OR 97401
Monday – Thursday 8:00 AM – 6:00 PM, Friday 8:00 AM – 5:00 PM
Call and speak with a referral coordinator to schedule an appointment for one of the programs

Counseling Program
Outpatient mental health services for children, youth, and adults
OHP and private insurance plus grant funding for those who qualify

Adolescent Recovery Program (ARP)
Outpatient substance abuse treatment for youth (ages 11-21)

Lane County Behavioral Health
2411 Martin Luther King Jr Blvd, Eugene OR 97401
Walk in appointments Monday – Thursday 9:30 – 11:30 AM
Accepts Medicare and OHP/Trillium

Looking Glass New Roads
941 w 7th, Eugene OR 97402
Monday 8:30 AM – 4:45 PM, Tuesday 8:30 AM – 6:45 PM, Wednesday 8:30 AM – 3:45 PM
Thursday 8:30 AM – 6:45 PM, Friday 8:30 AM – 4:45 PM
Homeless youth up to 21 years old
Drop in center with food, clothing, showers
Case management, alternative education options, behavioral health including mental health or substance abuse treatment, employment assistance

Looking Glass Pathways Girls Program
2485 Roosevelt Blvd, Eugene OR 97402
Female juvenile offenders ages 12-18
Residential treatment, mental health treatment, substance abuse treatment, corrections issues, academic instruction, and family counseling

Looking Glass Residential Boys Programs
550 River Road, Eugene OR 97404
Monday – Friday 8:00 AM – 5:00 PM

Parole Revocation Diversion Program
Males age 12-25
Counseling, supervised group living, peer support, school & vocational services, substance abuse treatment, medication management

Pathways Boys Program
Male juvenile offenders ages 12-18
Residential treatment, substance abuse treatment, group skill building, academic instruction, and family counseling

Looking Glass Stepping Stone Program
2517 Martin Luther King Jr. Blvd, Eugene OR 97401
Monday – Friday 8:00 AM – 5:00 PM
Residential treatment for boys ages 12-18 who demonstrate a pattern of criminal behavior
Supervised group living, peer support, counseling, medication management, substance abuse treatment, sex offender treatment

Sexual Assault Support Services (SASS)
591 W 19th Ave, Eugene OR 97401
Walk-ins Tuesday – Thursday 9:00 AM – 4:00 PM
Calls taken 24/7 at 541-343-7277
Crisis response, transportation to seek medical care, assistance making a police report, assistance finding emergency shelter, support groups, counseling, legal assistance

St. Vincent de Paul First Place Family Center
1995 Amazon Pkwy, Eugene OR 97405
Case management, job search, GED classes, housing assistance, drug and alcohol treatment, parenting classes, budgeting assistance, laundry, showers, mail, hygiene supplies

Access to food and kitchen for families in need who are already enrolled in their services

Interfaith Night Shelter
September – June local churches put up 10 homeless families overnight

Overnight Parking Program for families
Legal camping in vehicles or campers, garbage disposal, portable restrooms – families & individuals served, call or go speak to someone about being put on the waitlist

Suicide Prevention Lifeline
1-800-273-8255 (TALK)

VA Eugene Outpatient Clinic
3355 Chad Drive, Eugene OR 97408
Mental health services provided for veterans
No emergency or urgent care

White Bird
341 East 12th Ave, Eugene OR 97401
Every day 8:00 AM – 10:00 PM

Front Rooms
Mail services, first aid, vision services, walk in assistance

Crisis Services 541-687-4000
Call or go to the office for crisis intervention, mental health info and referrals, and transportation assistance

Counseling 541-342-8255
Hours by appointment only
Accepts OHP/Trillium, sliding scale, individuals who are homeless and uninsured to not have to pay
Individuals, couples, and families
Call for a screening interview and review of options

White Bird Crisis Center
541-687-4000 or 1-800-422-7558

White Bird Chrysalis Behavioral Health
350 E 11th Ave, Eugene OR 97401
Monday – Thursday 9:00 AM – 6:00 PM, closed Thursday 11:30 AM – 2:30 PM
They accept Trillium or OHP, sliding scale, federal and state funding for those who qualify

Individual & group counseling, drug education, DUII, parenting groups
DUI Orientation Tuesday 11:00 AM and Thursday 6:30 PM
Alternative therapies for those in recovery from substance abuse: acupuncture, tai chi, yoga

Willamette Family Buckley Center
605 W 4th Ave, Eugene OR 97402
Detox & sobering services – call ahead to do a screening for detox
Walk ins accepted for sobering services

Willamette Family Rapid Access Center
149 W 12th Ave, Eugene OR 97401 (2nd floor)
Walk-ins to access services Monday – Friday 8:00 AM – 6:00 PM

Referrals to detox and sobering services, residential alcohol & drug treatment for men and women, outpatient alcohol & drug group meetings, DUII classes
Family services including family reunion program, parenting classes, supervised visits
Crisis counseling, peer support, case management, mental health services, housing assistance

OHP/Trillium pays for services

1577 Pearl St #200, Eugene OR 97401
Monday – Friday 9:00 AM – 4:30 PM
Crisis and Support Center for victims and survivors of intimate partner violence

24 Hour Crisis Line
541-485-6513 or 1-800-281-2800

Confidential safe houses serve survivors of all genders and survivors with children
Accessed through crisis line or walk in support center

Support groups available in English and Spanish – drop-ins welcome
Children and youth activities available during support group times
Call 541-485-6513 for meeting times and more information

Legal advocacy and help with restraining orders

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