-
Employment & Education
Centro Latino Americano
541-687-2667
944 W 5th Ave, Eugene OR 97402
Monday-Thursday 8:30am-12:00pm, 1:00-5:00pm; Friday 8:30am-12:00pmEugene Vet Center
541-465-6918 or 1-877-927-8387
190 E 11th Ave, Eugene OR 97401
Monday-Thursday 8:00am-8:00pm, Friday-Saturday 8:00am-4:30pmGoodwill Job Connections
Seneca Office: 855 Seneca Rd, Eugene OR 97402 / 541-431-3309
Monday-Friday 8:00am-4:00pmGoodwill Administration Office: 1010 Green Acres Rd, Eugene OR 97408 / 541-435-1801
Monday-Friday 9:00am-4:00pmGoodwill Springfield Office: 102 30th St, Springfield OR 97477 / 458-205-8157
Monday-Thursday 9:00am-4:00pmHosea Youth Services
541-344-5583
834 Monroe Street, Eugene OR 97402Looking Glass New Roads
541-686-4310
941 W 7th, Eugene OR 97402
Homeless youth up to 21 years oldSt. Vincent de Paul Eugene Service Station
541-461-8688
450 Hwy 99 N, Eugene OR 97402
7 days a week 8:00am-5:00pmSt. Vincent de Paul First Place Family Center
541-342-7728
1995 Amazon Pkwy, Eugene OR 97405St. Vincent de Paul Lindholm Center
541-689-6747
456 Highway 99 N, Eugene OR 97402
Monday, Tuesday, Thursday, Friday from 10:00am-12:30pm, 1:30-4:00pmLane Community College Financial Aid
4000 E 30th Ave, Building 1, Eugene, 97405541-463-3400
Open Mon/Tues/Weds/Fri 8:30 AM – 5 PM and Thursday 10:30 AM – 5 PM
Provides information and assistance obtaining grants or financial aid to attend college.
Lane Community College GED Preparation
4000 E 30th Ave, Building 11, Eugene, 97405
541-463-5214
Open Monday – Thursday 8:30 AM – 3:30 PM and Friday 8:30 AM – 2 PM
Finish your basic educaton with a GED certificate, which will prepare you for college. Many tests and courses are low cost or free for some students. Free tuition. Scholarships available for those in the program. Spanish language GED program available.
Carry it Forward
541-654-0139
Laurel Hill Center Employment Services
2145 centennial Plaza, Eugene, 97401
541-485-6340
Intake hours are Tuesday – Thursday 9 AM – 10 AM
Job search support provided to those whith psychiatric disabilities. Intake required.
Sponsors Inc Re-Entry Resource Center and Women’s Assistance Program
Re-Entry Resource Center: 338 Hwy 99 N, Eugene, 541-505-5690
Women’s Assistance Program: 767 East 8th Ave, Eugene 541-505-5690
Open Monday – Friday 8 AM – 4:30 PM
Services for those on probation or parole. Transitional housing for men and women. Information, resources, and referrals to find employment.
Vocational Rehabilitation Services – Eugene and Springfield Locations
Eugene: 2885 Chad Dr 541-686-7722
Springfield: 101 30th St 541-726-3525
Open Monday – Friday 8 AM – 5 PM
Provides those who are blind, deaf, or have vocal impairments opportunites for employmjent.
WorkSource Lane County
2510 Oakmont Way, eugene 97401
541-686-7601
Open Monday- Friday 8 AM – 5 PM
Provides job-search assistance, career counseling, job-finding workshops, and resume and cover-letter writing assistance to all job seekers. Provides information about unemployment. Computer and internet access available for job search purposes.
-
Domestic Violence & Sexual Assault
Department of Human Services
District Office: 541-687-7373
McKenzie Center: 2885 Chad Dr, Eugene OR 97408 / 541-686-7878
Springfield Main Street Center: 101 30th St, Springfield OR 97478 / 541-726-3525
West Eugene Family Center: 2101 West 11th Ave, Eugene OR 97402 / 541-686-7722
Cottage Grove Family Center: 305 Coop Court, Cottage Grove 97424 / 541-942-9186
Domestic violence grantsRape, Abuse, & Incest National Network (RAINN)
1-800-656-4673Sexual Assault Support Services (SASS)
541-484-9791
Hotline 541-343-7277 or 1-800-788-4727
591 W 19th Ave, Eugene OR 97401
Drop ins welcome Tuesday-Thursday 9:00am-4:00pmSurvivors Justice Center
541-485-1017 or 1-800-575-9283
376 East 11th Ave, Eugene OR 97401
This is a resource for individuals who need help but are not in immediate dangerVictim Information and Notification Everyday
(VINE) 1-877-OR-4-VINE
Anyone can call service and ask for status of an offender
Can register to be notified if offender is released, transferred, escapes, or dies
Can ask about an offender’s probation or parole statusVictim Services Program
541-682-4523
125 E 8th Ave, Room 400, Eugene OR 97401
Monday-Friday 8:00am-5:00pmWarrior Sisters
541-313-6821
Free self defense trainingWomenspace
541-485-8232
24 Hour Crisis Line 541-485-6513 or 1-800-281-2800
1577 Pearl St #200, Eugene OR 97401
Monday-Friday 9:00am-5:00pmOptions Counseling Services
1255 Pearl St, Ste 102, Eugene, 97401
541-687-6983
Open Monday – Friday 8:30 AM – 5 PM
Provides mental health, family preservation, and life skills for families with children.
-
Dental, Vision, & Hearing
Lion’s Club
541-735-5959
Vision and hearing aid vouchers available through applicationWhite Bird
541-342-4357
341 East 12th Ave, Eugene OR 97401
Vision vouchers available through waitlistWhite Bird – Dental Clinic
541-344-8302
1400 Mill Street, Eugene OR 97401
Accepts OHP/Trillium and sliding scale payment/free for low income and homeless peopleLane Community College Dental Clinic
2460 Willamette St, Eugene
541-463-5206
Open Monday – Friday 8 AM – 5 PM
Services include root canals, crowns, fillings, extractions, hygiene appointments, x-rays, and dentures.
Willamette Family Health Clinic
195 W 12th, Eugene
541-762-4325
Open Monday – Friday 8 AM – 5 PM
Primary care health services for those on OHP. Free dental care on Mondays and Tuesdays.
-
Day Centers
Hosea Youth Services
541-344-5583
834 Monroe Street, Eugene OR 97402
Drop-In Center for youth on the streets
Monday, Wednesday, and Thursday 4:30-6:30pmSt. Vincent de Paul Eugene Service Station
541-461-8688
450 Hwy 99 N, Eugene OR 97402
Open 7 days a week 8:00am-5:00pmSt. Vincent de Paul First Place Family Center
541-342-7728
1995 Amazon Pkwy, Eugene OR 97405Eugene Mission
1542 W 1st Ave, Eugene, 97402
541-344-3251
Open Monday – Friday 7 AM – 1 PM
Meals for guests only. For overnight shelters, a lottery is hled a 9 AM for available spaces, and all guests must sign in before 9 AM. There is a men’s shelter, a women’s shelter, and a shelter for women with children.
White Bird – Front Rooms Resource Center
341 E 12th Ave, Eugene, 97401
541-342-8255
Open every day 9:30 AM – 4:30 PM
Provides water, a mail/messaging service, phone access, clothing, and hand washing. Porta potties are available outside of the building. Syringe drop-off site.
-
Clothing, Household Goods, & Furniture
Catholic Community Services
541-345-3628
Eugene Center: 1464 W 6th Ave, Eugene OR 97402
Monday-Friday 9:00am-4:30pmSpringfield Center: 1025 G Street, Springfield OR 97477
Tuesday-Friday 9:00-4:30pmEugene Mission
541-344-3251
1542 W 1st Ave, Eugene OR 97402First Christian Church
541-344-1425
Helping Hand Room – more information here: https://www.heartofeugene.org/community-ministries/
1166 Oak Street, Eugene OR 97401
Tuesday, Thursday 12:00-2:00pmFISH (Friends in Service to Humanity)
541-689-9750Hosea Youth Services
541-344-5583
834 Monroe Street, Eugene OR 97402
Monday, Wednesday, Thursday 4:30-6:30pmLooking Glass New Roads
541-686-4310
941 w 7th, Eugene OR 97402Love for Lane County
541-653-8537
Monday-Thursday 10:00am-2:00pmSt. Vincent de Paul – Eugene Service Station
541-461-8688
450 Hwy 99 N, Eugene OR 97402
7 days a week 8:00am-5:00pm
Clothing vouchersSt. Vincent de Paul – Lindholm Center
541-689-6747
456 Highway 99 N, Eugene OR 97402
Monday, Tuesday, Thursday, Friday 10:00am-12:30pm, 1:30-4:00pm1st Way of Eugene
1162 B St, #213, Springfield, 97477
541-687-8651
Tuesdays & Wednesdays, 10 AM – 4 PM
Provides pregnancy tests, baby and toddler clothes, baby wipes, dipers, and furniture for all without charge.
Ebbert United Methodist Church
532 C St, Springfield, 97477
541-746-3513
Clothing closet open Wednesdays 5-7:00 PM
Springfield Adventist Community Center
1546 N 12th St Springfield, 97477
541-746-8263
Clothing available by appointment only – please call the office on Thursdays or Fridays
White Bird – Front Rooms Resource Center
341 E 12th Ave, Eugene, 97401
541-342-8255
Open every day 9:30 AM – 4:30 PM
Provides water, a mail/messaging service, phone access, clothing, and hand washing.
-
Crisis Numbers
211 Info
Call 211 or text your zip code to 898211
Open Monday – Friday 8 AM – 6 PM
Connects people with health and social service organizations, offering information and referral and assistance programs for specific services: Child Care and Parenting, Utility Assistance, Emergency Management, Food, Health, and Housing and Shelter.
Alzheimer’s Association Helpline
800-272-3900Alcoholics Anonymous Helpline
541-342-4113CAHOOTS
541-682-5111
Call is routed through police dispatch – ask for a CAHOOTS responseChild Abuse: National Child Abuse Hotline
1-800-422-4453 (open 24/7)
Lane County Behavioral Health Crisis Line
541-682-1001Suicide Prevention Lifeline
1-800-273-8255 (TALK)Hope and Safety Alliance
541-485-6513 or 1-800-281-2800
Individuals in domestic or intimate partner violence situations can call for assistanceVeterans Crisis Line
1-800-273-8255 (press 1)Rape, Abuse, & Incest National Network (RAINN)
1-800-656-4673Sexual Assault Support Services (SASS)
541-343-7277 or 1-800-788-4727Looking Glass Crisis Response Team (Children up to 18 in crisis)
1-888-989-9990
Parents of children up to 18 can call for support if their child is having a crisisTrevor Lifeline
1-866-488-7386
LGBTQ youthHourglass Community Crisis Center
541-505-8426
Short-term mental health crisis assessment & stabilization for adults, 24 hours/dayNational Poison Control Hotline
1-800-222-1222
Trans Lifeline
1-866-488-7386 (open 7 days a week, 7 AM-1 AM)
Boys and Girls Aid
Text “Askme” to 503-841-2672
Open Monday – Friday 8:30 AM – 5 PM
Pregnancy counseling to discuss options when pregnant.
Lines for Life
Alcohol & Drug Helpline: Call 1-800-923-4357 all hours or text 839863 8 AM – 11 PM
For individuals and family members seeking crisis intervention, treatment referral, and chemical-dependency information.
Military Crisis Line: Call 888-457-4838 24/7
Free, confidential support to service members, veterans, and their families. Answered by veterans and others trained in military culture, our crisis lines offer compassionate, non-judgemental support and, where appropriate, connect people with referrals, resources, or treatment they need through tough times.
Racial Equity Support: Call 503-575-3764 Monday – Friday 10 AM – 7 PM
Service is led and staffed by people with lived experience of racism.
Oregon Abuse Hotline for Children & Adults
Call 1-855-503-7233 all hours, every day
Report suspected child abuse to DHS. Be ready to provide identifying information and the whereabouts of the child if known.
SAMHSA Disaster Distress Hotline
Call 800-985-5990 or text “TalkWithUs” to 66746 24/7
Crisis counseling and support for people experiencing emotional distress related to natural or human-caused disasters.
Veteran Homeless Services Hotline
Call 877-424-3838 all hours, every day
A national line that provides refferal to services for homeless veterans or veterans at risk of becoming homeless. Others can also request referrals on behald of veterans.
Youth ERA
965 Oak Alley, Eugene
971-334-9295
Open Monday – Friday 8 AM – 5 PM
Works to empower young people and create breakthroughs with the dedicated systems that serve them. Suicide Prevention and Crisis Response available.
Youthline
Call 877-968-8491 or text “teen2teen” to 839863
24/7 crisis line staffed by and for teenagers.
-
Bidding Adieu to ShelterCare’s Shankle Program
What was once a church, and then a vacant building with a dirt yard, began its transformation nearly 24 years ago into a place of opportunity for many people who experience homelessness and mental illness in Lane County.
The Shankle building, located at South Brooklyn Street, was originally constructed in 1965 for Bethel Temple Faith Ministries. It was the first of three churches built by the late Reverend Arthur Shankle: a professional carpenter, and also the first African-American to be a member of Oregon’s local carpenter union.
After nearly 30 years of operation, Rev. Shankle and his congregation moved away from South Brooklyn Street in 1994 and built a new church at West 18th Street.
“After they moved, the old building was empty and frequently vandalized,” said Susan Ban, former ShelterCare Executive Director . “I think church congregation members grew tired of having to repair the building weekend after weekend, so the county came up with a way to help.”
In 1996, Steve Manela – Lane County’s Human Services Division Director – approached former Lane County Commissioner Bobby Green about purchasing the building to provide services to people experiencing homelessness, sparking the beginning of ShelterCare’s Shankle program.
“Initially Steve envisioned a day access center for homeless people to go in and out of, but the neighborhood was a little hesitant about mixing with the homeless population,” said Ban. “So, we settled on a housing-first model for those dealing with serious mental illness; a place for people to make a soft, supported transition into more independent housing.”
By January 1997, Shankle had gone from a vacant church to a place where people could live comfortably, thanks to help from many volunteers and staff members. Sunday School rooms were transformed into bedrooms, and where the church’s dais once stood is now a common area for residents to watch TV and visit together.
Like ShelterCare’s other supported housing programs, Shankle provided residents with therapy, skill building, substance abuse treatment and more; with its main focus being the residents’ mental health.
“Over the years, Shankle evolved from a mental health program for those experiencing homelessness, to a program that serves those experiencing chronic homelessness, as well as mental illness,” said ShelterCare’s Housing Services Director, Dana Petersen-Crabb, who spent several years working at Shankle as the assistant program manager.
When asked about her favorite Shankle memories, Petersen reminisced on the fun she would have with residents.
“I miss the fun and games of the place,” said Petersen. “It reminded me of my summer camp days. We would have serious meetings and then have a really exciting game of Jenga.”
Outdoor features of the residence included the deck, rose bushes, garden beds and the mural on Shankle’s back wall; which are all products of group volunteer projects over the years.
In conjunction with volunteers, fundraisers and generous donors, grants also played a significant role in Shankle’s development throughout the years. Together, these monies helped fund everything from additional beds, kitchen renovations and off-site community apartments, to exciting field trips for residents.
“One of my favorite things was running the fishing group,” said former Shankle Assistant Program Manager Joshua Knotts. “What made it memorable was working with people that had never fished before, and watching the excitement they had at learning to cast the pole.”
Since its opening in 1997, residents learned of Shankle via Lane County Behavioral Health and White Bird’s CAHOOTS program. One of Shankle’s greatest forces was also its outreach team, in which staff members went into the community to connect with unhoused individuals, and provide them with supplies and housing resources. The outreach team also conducted “Front Door Assessments:” a questionnaire that quickly determined if someone is eligible for Shankle and other community programs.
“Never would my family have imagined that our sibling’s life would be transformed so wonderfully and radically, after her decades-long history of alcoholism and two years of chronic homelessness,” said Chris Cunningham, ShelterCare Board Member. “After she moved into Shankle, we began seeing small but crucial changes: She began taking her medications regularly, making and keeping her own appointments and even expressing herself differently.”
Over the years, ShelterCare’s Shankle program has housed hundreds of residents; nearly 75 percent of whom exited into positive housing situations.
See pictures from the Shankle program’s 20th anniversary event
-
A View From the Board: Chris Overton
The Intersection of Housing and Health CareI love Lane County. As the Lane County leader of the largest integrated health care provider in the U.S., Kaiser Permanente, I’m excited to do everything I can to give back to the community where I was born and raised. As part of the mission of Kaiser Permanente we invest in initiatives that improve the overall health of the communities we serve. In short, I’m here to help Lane County residents thrive.
Kaiser Permanente invests a minimum of 3 percent of its annual gross operating revenue in community benefit initiatives. We organize our community benefit strategies around five focus areas: access to care, economic opportunity, chronic disease prevention and treatment, mental health and wellness, and oral health.
I am excited to be a member of the ShelterCare board of directors because I see a clear link between access to affordable housing and a chance of living a healthy life.
As a community, we understand that, for far too many of our residents, it can be a real challenge to find and retain affordable housing. People sleeping outdoors in urban settings being one of the more obvious signs, but there is also a significant population of people who live on the edge of homelessness due to the high cost of housing. Often people with the most compromised health exhibit behavior or have special needs that require a supportive landlord and neighbors, making the goal of stable housing and finding and retaining a job to pay for it even more challenging. People that have stable housing have dramatically improved health compared to those that don’t.
Why? A recent study entitled “Exploring The Intersection Between Housing and Health Care” by Bill Wright, Ph.D., Grace Li, Ph.D., Keri Vartanian, Ph.D., and Maggie Weller M.S., at the Providence Center for Health Outcomes Research and Education provides some answers.
When Medicaid-covered residents moved into one of the 145 different affordable housing properties included in this study, their health care experiences changed dramatically. Over the following year, they used more primary care, had fewer ED visits, and accumulated lower medical expenditures than in the year before they moved in. Many also reported better access to and better quality of care. The availability of integrated health services to housing residents was a key driver behind lower costs and fewer emergency department visits despite the fact that many residents did not know such services were available. This suggests there may be potential for even greater impact if awareness and use of health services were increased.
We live in a profoundly interconnected world, and we may be moving past the time when any sector can go it alone. In the emerging era of accountable care, health care systems and affordable housing providers may want to mutually consider the potential benefits of stronger cross-sector collaboration.
A few of their key findings include:
- Costs to health care systems were lower when people moved into affordable housing
- Total Medicaid expenditures went down 12 percent
- Declines in expenditures were seen for all housing types
- Primary Care visits went up after move in; emergency department visits went down
- Outpatient primary care utilization increased 20% in the year after moving in, while ED visits went down 18 percent
- Residents reported that access to care and quality of care improved after moving into affordable housing
- Integrated health services were a key driver of health outcomes
Activating our community to increase efforts to leverage the connection between housing and health benefits us all. The healthier we are as a community often translates to lower commercial insurance rates for employers and individuals by preventing the higher costs of providing emergency care to people who can’t afford to pay. This isn’t just about doing what many people consider “the right thing”, it also makes good business sense for employers and consumers who purchase health care insurance.
I love Lane County. I love being able to play any part in making this area a better, healthier place to live. I’m excited to work with ShelterCare in making that happen. Let's thrive together!
- Costs to health care systems were lower when people moved into affordable housing
-
Next Steps for Brethren Housing Residents
In September the 9-unit apartment building on Springfield’s Main St., known as Brethren Housing, will be torn down to make way for a new affordable housing project led by St. Vincent de Paul. The new complex will be called The Myrtlewood, and it’s scheduled for completion by October 2018.
For more than 30 years ShelterCare has partnered with the Springfield Church of the Brethren, who owns the building, to provide housing and services for people in crisis. The Brethren apartments are currently part of ShelterCare’s Supported Housing program for adults with severe and persistent mental illness.
Lizzy Cyrus is a ShelterCare QHMA (Qualified Mental Health Associate) who has been working with the Brethren apartments residents since January 2016 to explore housing options and create personalized transition plans. She says the feedback from residents has been overwhelmingly positive. “It’s a fresh start for them,” she says. “Everybody is moving forward into having a new home that matches with their life goals, and all residents are in charge of where they go.”
Lizzy also shares that many residents were pleased to find more housing options available to them now, because living at Brethren and working with ShelterCare has helped them to build a positive rental history and good tenant track record.
Dale Seese is a longtime member of the Springfield Church of the Brethren. According to Dale, developing the property has been the plan from the beginning. It took a long time to find the funding. “We were putting out feelers for many years,” he says.
The church and its nonprofit arm, Brethren Community Services (BCS), partnered with ShelterCare in 2010 to develop another property on the site, which is now the Afiya Apartments for participants in ShelterCare’s Supported Housing program.
For the Myrtlewood project, The Springfield Church of the Brethren and BCS are partnering with St. Vincent de Paul and Mainstream Housing. Nora Cronin is the project developer for St. Vincent de Paul and the lead on the project. She says The Myrtlewood will be a four-story building with 35 one-bedroom apartments.
Eight units at The Myrtlewood will be designated for adults with developmental disabilities, and the other 27 units will be affordable housing for households at or below 50 percent of the area median income. St. Vincent de Paul will manage the property. Nora says a waiting list will be opened as the project gets closer to completion.
-
New Model of Care Expands ShelterCare Services
A new, tiered model is allowing ShelterCare to reach more people with supportive services such as Recovery Path (substance use disorder treatment) and Supported Employment.
Our goal with every participant is to provide person-centered care. Under the new model, participants can choose one service, the full complement of wraparound supports, or somewhere in between, depending on their individual needs. Participants can also easily transition between tiers as their symptoms and life circumstances change.
ShelterCare Supported Housing, which serves adults living with a serious mental illness, launched the new model in January, and is already seeing significant benefits. We are now able to offer supported services to participants in other ShelterCare programs as well as to individuals on the waiting list. For example, a resident in our Uhlhorn Program can now access Supported Employment services if she is interested in entering or re-entering the work force.
Offering services in this way allows ShelterCare participants to have more self-directed care and to choose the level of support they feel will help them find greater stability and independence.
Hope is Here
499 W 4th Ave, Eugene, OR 97401
541-686-1262
scadmin@sheltercare.org
Monday - Friday 8:30 AM - 4:30 PM