Our residential programs help move individuals and families toward greater levels of independence.
MENTAL HEALTH SERVICES:
Crisis Management & Intensive Care
Crisis Management and Intensive Care programs include:
- Garden Place: Twelve-bed secure residential treatment facility
- The Heeran Center Residence: Sixteen-bed high level care facility
- Royal Avenue Program: Twelve units for individuals in crisis
ShelterCare’s Crisis Management and Intensive Care programs play a critical role in the system of care for adults with severe and persistent mental illness (SPMI) in Lane County. Short-term programs help prevent or shorten hospitalization and provide a cost effective and appropriate level of care for individuals who are in crisis, but do not require intensive treatment in a psychiatric hospital setting.
Garden Place
3692 Hickory Avenue, Eugene, OR 97401
541-284-7800 FAX 541.284.7804
email: gardenplace@sheltercare.org
Contact: David Dodson, Program Manager
Garden Place Residential is a Secure Residential Treatment Facility that serves 12 residents with various levels of mental health intervention. It is a long-term facility that opened in 2001. Garden Place Residence provides a safe and structured environment for persons with mental illnesses who need a high level of psychiatric support. Adults receive community based psychiatric residential care services in a secure setting. The program provides longer-term stabilization services to prevent re-hospitalization and promote, when possible, successful transitions to less-intense community programs. The residents of Garden Place Residence benefit from living in the community in a less institutional and more home-like setting.

The Heeran Center Residence
2222 Coburg Road, Eugene, OR 97401
541.465.3323 FAX 541.465.3329
email: heeran@sheltercare.org
Contact: Paulette Montsplair, Program Manager
The Heeran Center Residence (HCR) is a safe, structured environment for persons with a mental illness who need a high level of psychiatric care but do not require a hospital environment. The program is a unique partnership between the State Addictions & Mental Health Division (AMH) and ShelterCare. Sixteen adults diagnosed with a severe, persistent mental illness are served. The program provides meals, 24 hour awake staffing, and a daily regimen of therapeutic and skill building activities.
The HCR schedule of therapeutic and recreational activities is provided under the direction of Psychiatric nursing staff. Program activities are designed to maximize stabilization and rehabilitation. HCR has exceeded all clinical projections for effective rehabilitation of mental health clients. The program has provided Lane County residents with a local, less drastic alternative to institutionalization and hospitalization for mental illness rehabilitation and crisis stabilization. With families nearby and with a less institutional setting, the individuals served by the HCR program benefit from an improved quality of care in a community setting.
Royal Avenue Program
780 Highway 99 North, Eugene, OR 97402
541.461.2845 FAX 541.688.4163
email: racrs@sheltercare.org
Contact: Dean Schlecht, Program Manager
Royal Avenue Program offers crisis respite to adults experiencing acute mental health issues that don't require hospitalization. The program allows residents to remain in the community during times of mental health crisis. The program averts hospitalization and encourages a successful return to community living. Open 24 hours a day, the program provides services that increase residents’ success at independence and improve their quality of life.
ShelterCare serves approximately 400 crisis clients each year.